What is the first step if TDS is known to be over-consuming RAM?

The first step when Tanium Data Service (TDS) is known to be over-consuming RAM is to consult about the root cause. This approach allows you to gather relevant information on why the RAM consumption is high, potentially identifying misconfigurations or underlying issues within Tanium or the server environment. Understanding the root cause not only facilitates effective troubleshooting but also helps to determine the appropriate long-term solution to enhance system performance and stability.

Waiting for a system update may not address the immediate issue and could prolong the problem if the update does not resolve the underlying cause. Rebooting the Tanium server is a temporary fix that may not address deeper issues leading to RAM over-consumption. Ignoring the problem until users report it can lead to user dissatisfaction and potentially impact the overall health of the system, so taking proactive steps towards resolution is essential.